1. Contract: The contract is between the hirer and the owners.
2. Payment: Once a booking is made(normally by phone) please complete and return booking form, and send with 25% deposit within 3 days of booking. The balance is due at least 6 weeks prior to the holiday date. If the holiday is booked less than 6 weeks in advance, then the full amount should be sent with the booking form.
3. Hirer’s responsibilities: The hirer agrees:
* To be responsible for, and take reasonable care of, Ffynnonofi during the let.
* Not to smoke indoors.
* To keep Ffynnonofi clean and tidy and make good any breakages or damage caused.
* To permit the owners or their representatives to enter Ffynnonofi at any reasonable time to carry out needed repairs.
* That the number of persons staying shall not exceed the number stated on the booking form without the owners consent prior to arrival.
* To inspect the property and grounds immediately on arrival, and to note any possible hazards.
* To check the layout of the property immediately on arrival so that in an emergency visitors can get out quickly and easily.
4. Pets: Pets are not allowed without prior agreement.
5. Cancellation: The hirer should arrange cancellation insurance if so desired, as the owners do not have any cancellation insurance. If a booking is cancelled in writing less than one month prior to the holiday, then the deposit is forfeit and the balance becomes payable. All efforts will be made to re-let, and if successful any monies received (less 20%) will be returned.
6. Arrival/Departure Times: The hirer is responsible for keeping to the times agreed and shown on the booking form.
7. Non Availability Of The Property: Should the property be unavailable on the holiday date (for example, due to damage by a previous occupant) then all money’s will be refunded without question. However, no further liability will fall on the owners/representatives. In no event shall the liability of the owners exceed the rental repaid.
8. Complaints: Please bring to attention of the owners immediately, in order that they can attempt to rectify any problems. We are always pleased to hear of possible improvements, but requests for compensation will not be considered if the complaint is not made before the end of the holiday.
9. Liability: Every effort is made to ensure all aspects of the property are as advertised. However, no liability will be accepted for items outside our control, e.g flood, drought, power cuts. In addition no liability will be accepted for any injury, illness or loss incurred whilst at the property.